InterCloud9.net helps call centers and outbound teams connect with more live prospects in less time. Our predictive dialer automatically dials ahead, screens out bad calls, and feeds your agents a steady stream of live conversations.
Predictive algorithms cut idle time by dialing multiple lines and only connecting agents to human answers, boosting talk time per hour.
Live dashboards surface agent status, connect rates, and campaign performance so supervisors can coach in the moment.
Manage pacing, drop limits, caller ID policies, and call windows to stay aligned with company standards and industry guidelines.
InterCloud9.net focuses on helping call centers and sales organizations get the most from every agent hour. Powered by the InterCloud9 platform, we combine predictive dialing, list management, and reporting into one streamlined environment.
Whether you’re running B2B sales, B2C outreach, collections, political campaigns, or fundraising calls, our software gives your supervisors control and your agents a clean, intuitive interface they can adopt in minutes.
Start My Free TrialManual dialing wastes time and burns out agents. With InterCloud9.net, campaigns queue, dial, and connect automatically, allowing agents to focus on engaging, qualifying, and closing. Every call is logged, every outcome is tracked, and every list is updated as your team works.
Dial multiple numbers per agent based on live connect rates and historical performance. As conditions change, pacing adjusts to keep abandon rates within your thresholds.
Route high-value or sensitive campaigns to your best agents. Group agents by skill or team, and map campaigns to the right destinations in a few clicks.
Use call outcomes to trigger next steps—follow-up calls, emails, SMS reminders, or transfers to other teams. Build workflows that ensure no opportunity is left behind.
Monitor calls, whisper to agents, or barge into conversations when needed. Support new hires and experienced agents alike with live feedback and support.
Review talk time, connect rates, conversion by list, and agent performance. Use reports to refine campaigns and make informed staffing decisions.
Because InterCloud9.net is cloud-based, your teams can log in from anywhere with a browser and headset. Upgrades, maintenance, and security are handled for you.
Sign up online, configure a campaign, and let your agents log in from anywhere. Most teams are live and dialing within minutes of activating their trial.
Start Predictive Dialer Trial
Use InterCloud9.net to power outbound sales, nurture campaigns, renewals, political outreach, surveys, collections and more—all from one flexible call center stack.
Get a Full Platform TrialWe help outbound teams design dialing strategies that respect your customers’ time and your agents’ energy. Talk with our team about pacing, compliance, scripting, and workflows tailored to your operation.